New Customer Registration

877.437.5375

Policies

POLICIES AND PROCEDURES

CREDIT CARDS:

Visa, MasterCard, Discover, and American Express accepted.

TERMS:

Net 30 days, Credit Card, C.O.D. - Company Check and Bank Checks accepted.

PAST DUE ACCOUNTS / LATE PAYMENT CHARGES:

No orders will be processed or shipped to past due accounts.

  • Pay by check - 1 ½ % interest per month will be charged to all past due accounts.
  • Pay by credit card - Visa, MasterCard, or Discover payments- 2 ½ % charge, American Express payments- 3 % charge.

FOB:

Cranston, RI

NEW ACCOUNTS:

Must furnish (3) trade references and (1) bank reference. Please allow us 2 weeks to process a credit application. All orders shipped to new accounts prior to credit approval will be shipped C.O.D.-bank or certified check required or credit card.

BILLING:

The cost of Sterling Silver & Gold Filled orders are based upon the 2nd London Fix market price (11:00 AM EST) on the date the order is received.

BACK ORDER POLICY:

No back orders will be processed without prior approval from the customer.

WIRE:

Available coiled or spooled. Coils are available in 4" and 8 ½" outside diameter. Please specify when ordering.

No returns on coiled or spooled wire.

SPECIAL PACKAGING OPTIONS

Sterling Silver and Gold Filled items sold in 100 piece ( C ) lots

  • Bulk Packaging - No Charge
  • A packaging fee of $.15 (per bag) will apply for anything other than bulk packaging.

Swarovski ® Elements

  • Bulk Packaging - No Charge
  • Packages of any other quantity - $.15 per bag

Bali Style Silver, Genuine Copper, Pewter, Base Metal Plated, Antique Brass, Base Metal Raw

  • Bulk Packaging - No Charge
  • Packaging of any quantity $.15 per bag

Wire- Sterling Silver & Gold Filled sold by the ounce or Genuine Copper sold by the pound

  • Sterling Silver and Gold Filled wire packaged in 1 oz coils or spools - no charge
  • Packaged less than one ounce - $.50 per cut
  • Packaged less than one pound - $.50 per cut

Chain sold by the foot

  • Bulk spool - no charge
  • Individual cuts $.50 per cut i.e. 5 foot lengths - $.50 per cut
  • No returns on chain cut under 25 feet will be accepted

Note - all orders are triple checked for weight. NO SHORTAGE OR DAMAGE CLAIMS WILL BE ACCEPTED.

If there is a problem, you must contact customer service immediately (within 24 hours of receipt)

Failure to follow these procedures will render any claim null and void.

RETURN POLICY

NO RETURNS WILL BE ACCEPTED AFTER 30 DAYS OF INVOICE DATE.

ALL RETURNS MUST BE PRE-AUTHORIZED.

RESTOCKING FEE MAY APPLY.

Positively no returns will be accepted without prior authorization. At such time an authorized return label will be provided.

All returns must have the following information in order for the return to be processed.

Account number and billing (account) name.

A copy of packing slip for merchandise that was shipped.

Reason for return, i.e. factory defect….etc.

Return authorization label must be on outside of box.

Failure to have an authorization label on the outside of box will result in package being refused.

Market Price 05/26/2017 EST: 

Sterling Silver: $17.29

Gold: $1265.05

Wholesale jewelry supply sells findings to the trade and specializes in wholesale beads and jewelry making supplies. Our wholesale jewelery findings and bead supplies are of the finest quality with rock bottom prices and personalized customer service that can't be rivaled. Supplying the world in the  wholesale jewellery supply trade for over 30 years! 


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